To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 7 days from the delivery date of your shipment.
- Must be in original condition with tags still attached
- Must be unwashed and unworn
- Must be free of deodorant, make-up, or self tanner staining
- Must not smell of perfume or cigarette smoke
- Must be free of any pet hair
Mystery Bags, accessories, jewelry, belts, bodysuits, bralettes, and promotional or sale items not returnable!
Are there any charges for return?
- There is a $3 return fee for all returns
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a store credit will be sent to the email address that the order was originally placed, within 7 working days.